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SHIPPING POLICY

UNREASHの配送ブランドパッケージ

1. Shipping Time

  • Your order will be shipped within 1-5 business days after payment has been confirmed.

  • We do not ship on Sundays, Mondays, or public holidays.

  • Delivery may be delayed due to weather or traffic conditions.

2. Shipping Method

  • We will use a delivery company designated by our company.

  • You cannot specify the delivery company.

3. Shipping Fees

  • Shipping is free for orders over 7,000 yen (excluding Hokkaido, Okinawa, and remote islands).

  • For orders under 7,000 yen, we charge a flat rate of 1,000 yen.

4. Specify delivery date and time

  • Generally, you cannot specify a delivery date and time.

  • If it is difficult for you to receive the item, please indicate your desired date, time and time in the comments section when purchasing.

5. Change of delivery address

  • If you wish to change your delivery address, please contact us via the inquiry form or email before shipment.

6. Long-term absence/refusal to accept delivery

  • If the product is returned to us due to an extended absence or refusal to accept it, no refund will be given.

  • If you wish to have the item reshipped, you will be responsible for additional shipping charges.

7. Other

  • This policy may be changed without notice.

  • For inquiries regarding this policy, please contact us via the inquiry form on our website or by email.

Date of enactment: May 29, 2024

UNREASH

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