SHIPPING POLICY
1. Shipping Time
Your order will be shipped within 1-5 business days after payment has been confirmed.
We do not ship on Sundays, Mondays, or public holidays.
Delivery may be delayed due to weather or traffic conditions.
2. Shipping Method
We will use a delivery company designated by our company.
You cannot specify the delivery company.
3. Shipping Fees
Shipping is free for orders over 7,000 yen (excluding Hokkaido, Okinawa, and remote islands).
For orders under 7,000 yen, we charge a flat rate of 1,000 yen.
4. Specify delivery date and time
Generally, you cannot specify a delivery date and time.
If it is difficult for you to receive the item, please indicate your desired date, time and time in the comments section when purchasing.
5. Change of delivery address
If you wish to change your delivery address, please contact us via the inquiry form or email before shipment.
6. Long-term absence/refusal to accept delivery
If the product is returned to us due to an extended absence or refusal to accept it, no refund will be given.
If you wish to have the item reshipped, you will be responsible for additional shipping charges.
7. Other
This policy may be changed without notice.
For inquiries regarding this policy, please contact us via the inquiry form on our website or by email.
Date of enactment: May 29, 2024
UNREASH